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  • What is IslingtonCS?
  • How to create an account
  • How to edit your account
  • How to log in
  • How to book training
  • My Profile and Bookings
  • Course certificates and evaluation forms
  • Cancelling a course
  • Managing your newsletter preferences
  • Line Managers on IslingtonCS

How to create an account

Help and support

Register

Create an account from the login page. To get started, select ‘Login/Register'.

Login / Register

You only need one account to log in to any channel on IslingtonCS and can do this by logging in with your LGfL account (if you have one) or by creating an IslingtonCS account using your email address. You only need to do one of these.

USO Padlock

Registering with an LGfL Account

Islington School staff with a London Grid for Learning Account can log-in using their Unified Single Sign On (USO) account.

By selecting'LGfL Login' you will be redirected to the LGfL sign in page where you can enter your existing LGfL username and password. Your username is usually in the format 'AName.206'. If you need help with your password, please contact LGfL Support.

You will be asked to:

  • confirm your first name
  • confirm your last name
  • confirm your email address
  • select a job title - select the job title most applicable to the reason you are registering with IslingtonCS.
  • search for your establishment - type the name of your school in the establishment search box and select it from the drop-down list

Click 'Sign in' to complete the registration process.

  • If you receive an error stating 'incomplete shibboleth headers' you won't be able to log in using your LGfL account. Please create an IslingtonCS account instead.

     

  • If you receive an error that 'an account already exists' with the email address you entered, then you have already created an IslingtonCS account and should log in with that account using IslingtonCS login - see how to login for more help.

You won't be able to log in to IslingtonCS until your account has been authorised by your establishment line manager.

LGfL Login

 

 

IslingtonCS logo

Creating a new IslingtonCS Account

You can request a free IslingtonCS account from the login page using your email address.

  • Step one: enter your name and email address and start typing the name of your place of work in the establishment search box. Select your establishment from the drop-down list as you start typing.
  • Step two: select your job role and complete the other parts of the form.
  • Step three: complete our equalities monitoring form and sign-up for any course alerts you are interested in.

After you have completed the registration form, you won't be able to log in until:

  • you confirm your email address, and
  • your account is authorised by your establishment line manager.

 

Register with IslingtonCS

Create a new IslingtonCS account.

Completing the registration form

New Online user account - Step 1 of 3

Your email address

Please provide a unique email address. It is not possible to register more than one person with the same email address. You do not need to use a business email address if you don't have one. If you do not have an email address, please set one up using Microsoft Outlook or Gmail

Establishment

You will be asked to specify whether you are registering as an 'establishment member' or as an 'individual':

  • Establishment member

    the majority of users will be registering as an establishment member. Start typing the name of your place of work and select the appropriate establishment from the drop-down list. If you work in a large organisation, like Islington Council, type the name of your team. If your place of work doesn't appear, try using alternative names, including spelling out any acronyms. If you work for a childminder or another individual, type their name.

  • My establishment is not listed

    if your establishment doesn’t exist in any service, tick the box ‘my establishment is not listed’ and complete the establishment fields. Only select this option if you are sure that your establishment isn't already set up on IslingtonCS. If you do create a new establishment, please write the name of your local authority in the ‘Notes’ and the name and email address of the person who is able to authorise training from your place of work; for example, the school Deputy Head Teacher. If this is you, please say so.

  • Individual

    only register as an individual if you have no registered premises, for example, if you are a prospective childminder. Childminder Assistants should register as an establishment member and search for the name of their childminder in the establishment search box.

Which service should I select?

If you create a new establishment or register as an individual, you will be asked to select a service from a drop-down list.

IslingtonCS has four services and you should select the service most appropriate to the place you work, what we call your establishment:

  • Schools Training - select this service if you work in a school, a further or higher education setting, including independent and non-Islington schools
  • Early Years and Childcare Training - select this if you work in an early years or childcare setting, including childminders, Children’s Centres and PVIs
  • Social Care and Family Support Training - this is only for London Borough of Islington staff and you shouldn't be creating a new establishment in this service. Return to the search establishment box to find your department or team, remembering to spell out any acronyms.
  • Islington Safeguarding Training - select this service if you work for an organisation that requires safeguarding training and isn't part of the London Borough of Islington, isn't a school or isn't an early years setting.
  • Partners in Practice - please only select this service if you have been invited to do so.

New Online user account - Step 2 of 3

Job Title

Job titles exist for permission structure purposes only and will not necessarily match your actual job title. Select the job title that most closely meets yours.

Training level

If you are asked to select a training level, select the appropriate level from group one to eight based on the level of contact you have with children or vulnerable persons. A short description appears next to each group. All new users default to group one. Designated Safeguarding Leads should select Group Five. Teachers should select Group Three. More information about training levels.

Dietary requirements

Please leave this blank if you have no dietary requirements

Other special requirements

Please leave this blank if you have no additional requirements

Password

Please set a password for your account - this must include at least one uppercase letter and one number. If you ever forget your password, you can reset this from the login screen. You will need to repeat the password before submitting your form.

About you - equalities monitoring

After completing the form you will be asked to complete our Equalities Monitoring Form.

You only need to complete this once and the information can be updated at any time from 'My Profile and Bookings'.

Ensure you submit an answer to each question and then click Submit.

New Online User Account - Step 3 of 3

IslingtonCS can email you details of new events as they are added: we call these Course alerts.

Complete the form in this section to indicate the areas you are interested in.

  • Select each category or target audience that is applicable to your role and you will receive an email notification each time a new course is published that meets those settings
  • You can also set your newsletter preferences to ensure you receive the Schools' Bulletin if your establishment is a school or the Bright Start Newsletter if your establishment is an early years setting
  • Ensure you tick 'Activate event alerts by email' to receive notifications and then click Submit.

Course alerts are set by service, so you may need to return to this later from My Profile and Bookings in each of the four training channels.

 

Confirm your email address

After you have completed the registration form, you must now confirm your email address.

You will receive an email at the address you entered on the first page of the registration form, asking you to confirm your email address. Follow the link in this email to complete your account registration process and move your application to the next stage.

  • When you confirm your email address, your establishment line manager will receive an automatic notification by email asking them to authorise your account.
  • You do not specify your line manager in the registration process. Line managers are assigned to each establishment and is dependent on the establishment you selected when you started your application.
  • Only click the link in the email once - an email will be sent to your establishment line manager each time you click the link.
  • LGfL users do not need to complete this step, but your account must still be approved by your establishment line manager before you are able to log in.

Account approval

After you have confirmed your email address, your establishment line manager will receive an automatic notification by email asking them to authorise your account. You won't be able to log in until this step has been completed.

If you have created a new establishment, the authorisation email will go to a system administrator to authorise.

  • you do not specify your line manager in the registration process. Line managers are assigned to each establishment and is dependent on the establishment you selected when you started your application.
  • You won’t be able to log in until this step has been completed.

Instructions for Line Managers

Logging in

Once your account is approved, you will receive an email confirming that your account is active and that you are now able to login.

You can use the same account to log in to any of the four channels.

Further Support

  • How to log in
  • How to edit your account
  • How to book training
  • Course certificates

If you have any problems creating an account, please email us with your name, job role, place of work and the reason you are registering.

Email CSonline

Islington Council

Privacy Policy
Terms of Use
Contact Us
Accessibility statement

© 2022 London Borough of Islington.
All rights reserved.

Terms and Conditions for London Borough of Islington Learning and Professional Development Events and Resources

IslingtonCS and the London Borough of Islington are committed to providing a high quality professional service and learning environment. Our aim is to provide a positive learning experience and you can expect:

  • Tutors / facilitators who have been selected for their expertise and experience.
  • Course objectives that are clearly stated and met through a variety of training activities to suit a range of learning styles.
  • Training and materials that are informed by research and best practice with reference to appropriate occupational or professional standards where applicable.
  • Mutual accountability during events between delegates, their managers, trainers and Islington Council.
  • Sensitivity to the experience and needs of all participants.
  • Opportunities to give feedback. As part of our commitment for continual evaluation and improvement we may from time to time, observe part/all of an event and will give feedback to the learning provider from any such observations.

Booking

Your applications: It is assumed that line managers have the authority to act on behalf of their employer in authorising applications (where applicable) and complying with these terms and conditions. Where authorisation is not required you must have had the relevant discussion and have obtained the authorisation of your manager and organisation before booking a course. After you have made an application the course organiser will provide you with relevant course information, primarily using IslingtonCS. The delegate and their line manager are both able to logon to IslingtonCS and see the progress of applications.

Fair usage: Where courses are offered on a first come first served basis, we ask that organisations do not bulk book places. We reserve the right to cancel any confirmed places in such circumstances.

Your personal details:

  • It is essential that users maintain their personal details and keep their profile up to date, for example, if you change your email address or employer. We cannot accept responsibility for information that is sent but fails to arrive. Line managers should also inform IslingtonCS when staff leave their organisation.
  • Hand-outs: Delegates are responsible for downloading any course materials and, if applicable, bringing them to the course.

Expectations & Behaviour

Ground rules will normally be established for all delegates at the start of events, including issues of confidentiality and whistleblowing. We are committed to challenging discrimination and negative stereotyping of minority groups. We expect all of our staff and trainers to meet this commitment and provide an inclusive and safe learning environment.

Therefore we will:

  • Challenge behaviour and language that is discriminatory;
  • Avoid discriminatory language and stereotyping. If this is used, it must be justifiable in terms of facilitating learning, and not gratuitous;
  • Promote positive images of traditionally excluded groups;
  • Be open to criticism and learn from this;
  • Make reasonable adjustments to meet special requirements;
  • Involve people who use services in development;
  • Include examples in learning interventions of good practice in supporting people from minority groups;
  • Use positive shortlisting for people who identify as having a disability.

Trainers may act on any issue/practice/situation/concern either about, or raised by, a delegate in a training context. Initially they will try and resolve this with the individual concerned. If this is not possible then the issue will be referred to the course organiser. Any such matters will be dealt with in a timely, factual way with the delegate being informed of the course of action to be taken.

We ask you to:

  • Notify us of any special requirements
  • Challenge behaviour or language that you feel is discriminatory
  • Ensure that all staff are given opportunities to access learning

If delegates have concerns about any issues they experience during the learning event they should discuss this with the trainer in the first instance. If this is not appropriate or unresolved then they should talk to their line manager who will contact the learning and development manager. We welcome feedback as part of monitoring the quality of our learning and development activities.

Attendance charges and payments

Charges: You will be informed of any charge that might apply either at the time of requesting a place via islingtonCS, or separately via email or telephone contact. Course charges may vary dependent on the course provider, the sector you work within or your employer. Any charges that apply will be confirmed to the applicant when the booking is made. Any charges will be issued against a team budget code for internal staff or where invoiced this will be to the organisation or invoice name and address entered on the personal profile.

Delegate cancellation, late arrival and substitution

Delegate cancellation: To avoid a late cancellation charge we ask for three working days' notice (i.e. Monday-Friday) for all cancellations; this gives us enough time to try and reallocate your place on the course.

Late arrival: In order that courses can start promptly, delegates are advised to arrive at least 15 minutes before the advertised course start time. It is at the trainer's discretion to accept late entry. Where late arrival results in delegates being turned away, the non-attendance fee will apply.

Multiple day events: It is essential that you attend all sessions of a course where it takes place over a number of days. Failure to attend the whole course will result in non-attendance charges being applied to each session missed and/or certificates not being issued.

Substitute delegate: In all circumstances, we are happy to try to accommodate an appropriate substitute from your service/organisation, please contact us prior to the event to organise this. We will except last minute substitutions on the day, please ensure the delegate makes the trainer aware on arrival and adds a note to the register indicating who they are replacing. Please bear in mind that the cancellation charges still apply should the substituted delegate fail to attend or arrive late.

Course cancellation

Course cancellation: It is our policy not to postpone or cancel unless:

  • a minimum number of bookings (usually 6) is not received within 5 working days of the start date (please note that this decision is at the discretion of the course organiser)
  • there are unavoidable circumstances, such as a sudden illness of the trainer or adverse weather conditions.

If a course has to be cancelled in either of these circumstances, all candidates will be contacted via email/telephone. It is therefore essential that colleagues registering for a programme of professional development provide relevant contact details.

Non attendance charges

Where training places are funded and attendance is offered free of charge:
Late cancellation or non attendance on the day will incur a standard fee, unless advertised differently, of £50 per session

For courses where attendance is chargeable:
Any non-attendance or late cancellation fees will be collected as above at £50 per session or for the course cost should it be greater. Where payment is required in advance via a debit or credit card, these payments are only refundable if the event is cancelled or not delivered.

Please note: Any applicable fees and charges that are invoiced to your employer will be governed by LBI's debt recovery process.

Course Pre-requisites

Where there is online learning or other preparation that must be completed before for the course: Failure to complete it within the required time may result in your course booking being cancelled and a non-attendance fee being charged.

Evaluation & certification

We ask you to complete an online post-course evaluation. In most circumstances, this will be sent and accessed via IslingtonCS. In order to ensure we provide a quality service we would ask participants to take the time to complete their feedback. In some circumstances we may withhold certificates until an evaluation request has been fully completed.

The trainer may ask you to identify how you are going to apply the learning at the event and some courses may have a more formal assessment .

We may also contact you or your manager to discuss what difference the training has made.

Certificates (excluding those issued by awarding bodies following a formal qualification) will be available online via IslingtonCS. In order to receive a certificate and not be subject to a non-attendance fee it is essential that all delegates complete the whole course and sign the attendance register available at the training event.

We continually review our services and welcome any suggestions for improvement.

Intellectual Rights/Copyright

Any hand-outs or materials provided via the IslingtonCS may be subject to intellectual rights/copyright. As such, materials are provided for personal use only. Should you wish to reproduce or reuse, please contact us to seek the relevant permissions