You will only be able log in to IslingtonCS after the following steps have been completed:

  1. you have verified your email address
  2. your account has been approved by your line manager or a system administrator

When both of these steps are completed, you will receive an email confirming your account is active. Do not try to log in before you receive an email confirming your account is active.

To get started, click ‘Login/Register’ at the top of the page.

Then select LGfL Login or IslingtonCS login depending on which route you took to register.

USO Padlock

Logging in with an LGfL Account

Islington staff with an LGfL account can log in by clicking 'LGfL Login' and entering your LGfL account details.

  • If you have not already registered with IslingtonCS using your LGfL account, you will need to complete a short registration form by confirming your details including your email address.
  • If you receive an error stating 'incomplete shibboleth headers' you won't be able to log in using your LGfL account. Please create an IslingtonCS account instead.

  • If you receive an error that 'an account already exists' with the email address you entered, then you have already created an IslingtonCS account and should log in with that account using IslingtonCS login.
IslingtonCS

Logging in with an IslingtonCS Account

If you created a new IslingtonCS account and have received an email confirming your account has been approved, you can log in by selecting IslingtonCS login:

  • select the service area you want to log in to: for example, if you want to access schools content select 'Schools Training'
  • enter your username - this will be in your confirmation email
  • enter the password you set when you created the account.
If you can't remember your username or password follow the link to reset your password and once completed you will receive an email confirming your username.
  • If you receive an error asking you to use 'single sign on' you can't log in this way and must select LGfL Login.


Help

If you are having trouble logging in to IslingtonCS, please check that you have followed all of the registration steps.

You will not be able to log in until you have verified your email address and received notification that your account has been authorised.

If after creating your account you are unable to log in please check the following steps depending on the error code you receive:

"Error - You haven't verified your email address"

You will not be able to log in until you have verified your email address and received notification that your account has been authorised. You still need to follow the link in the automated email sent by the system when you created your account to begin the authorisation process. Check your email inbox and spam folder. If you are unable to find the email, please email csonline@islington.gov.uk.


"Error - You are not authorised to login"

Your account is awaiting approval by your establishment line manager. You won't be able to log in until your place of work has confirmed your account.


"You must use Single Sign On to login"

This means you registered using your LGfL account and should login by clicking 'LGfL Login' from the login screen. You will be redirected to the LGfL login page where you can enter your LGfL account username and LGfL password to login.


"We could not find your user details"

Please check you have entered your username correctly. If you can't remember your username, use the 'forgotten your password?' link to reset your password and receive an email with your username.


"Error - The log in details that you have entered are invalid"

Please check you have entered your username and password correctly. Use the 'forgotten your password?' link to reset your password.

If you have recently reset your password, ensure that you update any auto-completed password entered into the password field.


"Error - You have entered your password incorrectly-please try again"

All passwords are case sensitive ("Password" or "password"). If you have forgotten your password you can reset it from the IslingtonCS login page: click 'forgotten your password?' underneath the password field box.


"incomplete shibboleth headers"

This means you have tried logging in with your LGfL account but work in a setting outside of Islington or from a setting that we do not have Federation access to. You must log in using IslingtonCS login or create a new IslingtonCS account using your email address .


Forgotten password

You can reset your password from the log in page.

Remember that passwords are case-sensitive. If you have forgotten your password follow the password reset link on the IslingtonCS login page. This is after the username and password fields.

Forgotten Password