To access most of the content on IslingtonCS, you will need an account. Registering for a new account is easy and is explained in full here.    

  • How to create an account

    To get started, click ‘Login/Register’ at the top of the page.

    You can create an account using your existing LGfL account (if you have one) or request a new IslingtonCS account using your email address. With this one account, you will be able to access each channel on IslingtonCS.

    USO Padlock

    Registering with an LGfL Account

    Islington users with a London Grid for Learning Account can log-in using their Unified Sign On (USO). By clicking 'LGfL Login' you will be redirected to the LGfL sign in page where you can enter your existing LGfL account details before being redirected back to IslingtonCS.

    LGfL Login

    Creating a new IslingtonCS Account

    If you don’t have an LGfL account, or are not based in Islington, you can request a free IslingtonCS account from the login page. You will need an email address in order to create an account.

    Request a free IslingtonCS Account.

    Completing the registration form

    You will be asked to select a service from a drop-down list. IslingtonCS has four services and you should select the service most appropriate to your setting.

    • Which service should I select?

      all schools and education settings, including independent and non-Islington schools

      Early Years
      all early years settings, including childminders, Children’s Centres and PVIs

      Safeguarding and Family Support Training
      all LBI staff and other local authority staff, including staff from Camden and Haringey councils and Islington foster carers

      ISCB Training
      all other staff from member agencies of ISCB (excluding LBI staff) and any other external organisation booking statutory safeguarding training.

    Complete all fields required in the registration form, including:

    Job Title - Job titles exist for permission structure purposes only and will not necessarily match your actual job title. Select the job title that most closely meets yours.

    Training level – select a training level from group one to eight, based on the level of contact you have with children. A short description of each training level appears when you hover your mouse over each group.

    Establishment – select your establishment from the drop down list by local authority area, then by service channel and by sector.
    If your establishment doesn’t exist in any service channel, tick the box ‘my establishment is not listed’ and complete the establishment fields.
    Only register as an individual if you have no registered premises, for example if you are a prospective childminder.

    Dietary requirements – please leave this blank if you have no dietary requirements

    Other special requirements – please leave this blank if you have no additional requirements

    Username – this should be your email address

    Password – please set a password for your account - this must include at least one uppercase letter and one number. If you ever forget your password, you can reset this from the login screen.

    Creating a new establishment

    Please only create a new establishment if you are sure your establishment is not already registered. Establishments are assigned to one of the four service channels and you must select the appropriate service accordingly. For example, if you work for Islington Council you must select 'Safeguarding and Family Support Training' as your service even if you are registering for ISCB training.

    If you do create a new establishment, please write the name of your local authority in the ‘Notes’ and the name and email address of the person who is able to authorise training from your place of work; for example, the school Deputy Head Teacher. If this is you, please say so.

    Equalities Monitoring Form

    After completing the form you will be asked to complete our Equalities Monitoring Form. You only need to complete this once and the information can be updated at any time from 'My Profile and Bookings'.

    Course Alerts

    You will be asked if you want to subscribe to any course alerts. Select each category or target audience that is applicable to your role and you will receive an email notification each time a new course is published. You can review and edit your course alerts from 'My Profile and Bookings'.

    Confirm your email address

    After you have completed the registration form, you will receive an email asking you to verify your email address. Follow the link in this email to confirm your account registration process. Your account request can not proceed any further until you verify your email address. Do not ignore the email.

    Please note that LGfL users do not need to complete this step.

    Account approval

    After you have verified your email address, your establishment line manager will receive an automatic confirmation by email asking them to authorise your account. If you have created a new establishment, the authorisation email will go to a system administrator to authorise.

  • How to authorise an account

    Whether logging in with LGfL or requesting a free IslingtonCS account, you won’t be able to access any content until your account has been authorised by a system administrator or your establishment’s line manager. The line manager will receive an automatic notification when you request an account.

    Instructions for Line Managers

  • How to log In

    Once your account has been authorised, you will receive an email confirming your account is active. Click 'login' to begin and then select either 'LGfL Login' or 'IslingtonCS' login depending on which route you took to register.
    Important: please ensure you select the appropriate route to login as your account details will only work in the respective section.

    USO Padlock

    Logging in with an LGfL Account

    USO users can log in by clicking 'LGfL Login' and then by entering your USO account details. If successful, you will be redirected to the IslingtonCS home page or the original page you requested.


    Logging in with an IslingtonCS Account

    If you created a new IslingtonCS account, click 'IslingtonCS' to enter your username and password. You will also need to select the service area you want to log in to.

    Forgotten your password?

    Log-in now

    To log-in to IslingtonCS visit the main homepage or the bespoke pages for each channel. Your log in details will work as soon as your account has been authorised and you've been informed by email. IslingtonCS is made up of four training channels and two communications channels.

    Select 'Training' to book any CPD, ISCB, EYFS or SFS training. From here, you can also update your profile, review pending training requests and access your personal training record.

    Select 'Schools' or 'Early Years' for the latest news, tools and resources for these types of settings. Please note that some content in each communication channel is restricted.

  • Troubleshooting

    Unable to log in

    If you are having trouble logging in to IslingtonCS, please check that you have followed all of the registration steps set out above in how to create an account. You will not be able to log in until you have verified your email address and received notification that your account has been authorised.

    If after creating your account you are unable to log in please check the following steps depending on the error code you receive:

    "You haven't verified your email address" - you still need to follow the link in the automated email sent by the system when you created your account. Check your email inbox and spam folder. If you are unable to find the email, please email CSonline.

    "Use Single Sign-on" - this means you registered using your LGfL account and should login by clicking 'LGfL Login' from the login screen. You will be redirected to the LGfL login page where you can enter your LGfL account username and LGfL password to login.

    "We could not find your user details" - please check you have entered your username correctly. If you can't remember your username, use the 'forgotten your password?' link to reset your password and receive an email with your username.

    "you have entered your password incorrectly-please try again" - all passwords are case sensitive ("Password" or "password"). If you have forgotten your password you can reset it from the IslingtonCS login page: click 'forgotten your password?' underneath the password field box.

    "incomplete shibboleth headers" - this means you have tried logging in with your LGfL account but work in a setting outside of Islington or from a setting that we do not have Federation access to. You must register for a new IslingtonCS account using your email address.

    Forgotten password

    If you have forgotten your password follow the password reset link on the IslingtonCS login page. This is after the username and password fields.

    Checking your browser version

    IslingtonCS works best on the latest versions of Microsoft Internet Explorer, Google Chrome or Firefox. Please follow the steps below to check which version browser you are using.

    Internet Explorer: click the gear icon and then 'About Internet Explorer'. If your version is not version 11 or greater, please ask your system administrator to update the software.

    Google Chrome: click the hamburger menu next to the address bar followed by 'help' and then 'About Google Chrome'. Chrome will automatically update to the latest version.

    Mozilla Firefox: click the hamburger menu next to the address bar followed by the help question mark icon and then 'About Firefox'. Firefox will automatically update to the latest version.

    If you have any questions about creating an account, the account approval process, or have any issues not addressed above, please email CSOnline:

    Email CSOnline